{"id":1216,"date":"2019-07-24T09:47:26","date_gmt":"2019-07-24T09:47:26","guid":{"rendered":"https:\/\/www.impacttrading.co.uk\/blog-impact\/?p=1216"},"modified":"2019-08-01T14:36:22","modified_gmt":"2019-08-01T14:36:22","slug":"the-importance-of-people","status":"publish","type":"post","link":"https:\/\/www.impacttrading.co.uk\/blog-impact\/?p=1216","title":{"rendered":"The Importance of People"},"content":{"rendered":"\n<p>A recent chat in the office revealed why the staff thought <a href=\"https:\/\/www.impacttrading.co.uk\/\">Impact Trading<\/a> was special and unique and why customers choose us over other companies. There were all sorts of obvious reasons like, speed of service, quality, and competitive prices.&nbsp; Then we came to customer service which was something they all agreed that they were passionate about.&nbsp; <\/p>\n\n\n\n<p>Our staff were all confident that they gave customers excellent service but actually it was much more than that.&nbsp; They felt that many of their customers are like friends and family (in fact some of them are!) <\/p>\n\n\n\n<p>An email or call is always a joy because it\u2019s either a previous customer with a familiar name, full of news or a new customer that brings a new challenge and is the start of a whole new relationship. <\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"915\" height=\"850\" data-attachment-id=\"1218\" data-permalink=\"https:\/\/www.impacttrading.co.uk\/blog-impact\/?attachment_id=1218\" data-orig-file=\"https:\/\/www.impacttrading.co.uk\/blog-impact\/wp-content\/uploads\/2019\/07\/Tina-Catalogue.jpg\" data-orig-size=\"915,850\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;3.8&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;NIKON D3100&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;1456246419&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;20&quot;,&quot;iso&quot;:&quot;1600&quot;,&quot;shutter_speed&quot;:&quot;0.016666666666667&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;1&quot;}\" data-image-title=\"Tina-Catalogue\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/www.impacttrading.co.uk\/blog-impact\/wp-content\/uploads\/2019\/07\/Tina-Catalogue.jpg\" src=\"https:\/\/www.impacttrading.co.uk\/blog-impact\/wp-content\/uploads\/2019\/07\/Tina-Catalogue.jpg\" alt=\"\" class=\"wp-image-1218\" srcset=\"https:\/\/www.impacttrading.co.uk\/blog-impact\/wp-content\/uploads\/2019\/07\/Tina-Catalogue.jpg 915w, https:\/\/www.impacttrading.co.uk\/blog-impact\/wp-content\/uploads\/2019\/07\/Tina-Catalogue-300x279.jpg 300w, https:\/\/www.impacttrading.co.uk\/blog-impact\/wp-content\/uploads\/2019\/07\/Tina-Catalogue-768x713.jpg 768w\" sizes=\"auto, (max-width: 915px) 100vw, 915px\" \/><\/figure>\n\n\n\n<p>Our company is all about people &#8211; <\/p>\n\n\n\n<p>Our staff with an amazing array of skills and personalities <br>Our long lasting suppliers with which we have built great relationships<br>Our manufacturing partners who often feel like they are actually in the business with us and of course&#8230;&#8230;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Our Customers<\/strong><\/h3>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A recent chat in the office revealed why the staff thought Impact Trading was special and unique and why customers choose us over other companies. There were all sorts of obvious reasons like, speed of service, quality, and competitive prices.&nbsp; Then we came to customer service which was something they all agreed that they were &hellip; <a href=\"https:\/\/www.impacttrading.co.uk\/blog-impact\/?p=1216\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">The Importance of People<\/span> <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":604,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[73],"tags":[70,72,69,71],"class_list":["post-1216","post","type-post","status-publish","format-standard","hentry","category-working-at-impact-trading","tag-customerservice","tag-madetoorder","tag-people","tag-quality"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>The Importance of People - Latest News<\/title>\n<meta name=\"description\" content=\"A recent chat in the office revealed why the staff thought Impact Trading was special and unique and why customers choose us over other companies. 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